The Following Must Be Avoided during each visit: ·

Unacceptable demands for physical contact

Use of foul language

Shouting or yelling at ANYONE

Threat of physical abuse or violence to ANYONE

Attempts to move child(ren) away from the sight and/or hearing range of the monitor

Contact between parents is advised to be avoided. 

There will be no correspondence (e.g. regarding child support) or messages to the other parent by means of child(ren), monitor, etc. during visits.

It is prohibited to use the visitation, scheduled exchange site or surrounding areas for the service of court documents.

Monitors will only exchange information in regards to the child(ren)’s medical needs (i.e. medications, dietary needs) or visitations. Only prescription medication may be sent in pre-measured doses. Unless doctor sanctioned, any other dietary (food) requests are not monitored or enforced. Custodial and visiting parties are responsible to meet the needs of children while children are in each individual’s care, e.g. diaper bag or baby food. Sexual Abuse cases are exempt from diaper changing.

Parents must not share detailed court information or court documents with the child(ren) or make promises to the child(ren) about future living arrangements, time sharing, or visitation modifications. Discussions and activities should focus on the present so as to avoid added pressure and/or disappointment of the child(ren).

Parents will not speak negatively about the child(ren)’s other parent and his/her family in front of the child(ren). Concerns about adult issues are to be discussed with supervision monitor outside of the child's visits.

Parents must not question the child(ren) about the other parent’s whereabouts or activities.

Parents will not use alcohol or non-prescribed drugs 24 hours prior to or during their visit with the child(ren). Visits will be terminated or suspended if a parent is suspected of using these substances.

Parents and children must speak English during the supervised visit unless there is a monitor present who speaks a family’s native language. Parents must speak loud enough for monitor to hear. No whispering.

Phone calls to other individuals are not permitted at anytime during the supervised visit. The use of cellular phones is not permitted during the scheduled visit unless in case of emergencies only. The use of tablets or computers during visits is not permitted.

Weapons or any articles that could be used as weapons are not permitted on the supervised visit.

Family members and friends other than the parent are not permitted to participate in the visitation and will result in the termination of the supervised visitation if they try to attend.

Please notify supervision monitor if gifts are to be presented at a visit, ahead of the scheduled visit.

If for any reason you are unable to bring the child(ren) or attend the visit with your child(ren) it is your responsibility to notify the agency and the other parent. In the event of a "no contact" order from the Court, the monitor will confirm cancellations. Both parents must confirm mutually agreed upon cancellations with the monitor. If notice is less than 24 hours before the visits, parents are responsible for paying the appropriate monitors fee..

Failure of the visiting parent to arrive within 15 minutes of the designated time of arrival without calling to inform the monitor  that you will be running late, will result in cancellation. The parent will be responsible for paying the appropriate fee and children will be returned to the custodial party.

Except for late cancellation or inability to arrive on time, all calls/texts are to be placed to the monitor during office hours, Monday to Friday, 9:00 am to 5:00 pm. (PST).

Photographs may be taken during visits with the exception of Sexual Abuse Cases. Photographs should not be taken of monitors. NO audio or visual recording of monitors is permitted for any reason.

 Changes in the schedule must be done 48 hours prior to visitation. Changes can be made to accommodate either party or the monitor only periodically not on a regular basis to support the routine and welfare of the child.

There shall be no permanent alteration of the child(ren) during visitation without prior approval of the custodial parent. This includes, but not limited to: haircuts, tattoos, body/ear piercing, etc.

The above also applies in the case of audio/video visits.

Non-compliance with any guidelines or challenging the supervised monitor may lead to termination of a visit or all services.